QUALIFICATIONS

•	Over 15 years information technology experience ranging from systems analysis and programming to senior executive leadership in all areas of the Systems Development Life Cycle including expert knowledge in software development, technical solutions architecture & infrastructure management.
•	A telecommunications expert in the areas of IPTV, Services over IP (SoIP), IP Multimedia Subsystems (IMS), Service Delivery Platforms (SDP), and Next Generation Networks (NGN) experienced in leveraging a solid complex systems integration background in Business Support Systems (BSS), Operational Support Systems (OSS), and content management in the design, development and delivery of high quality solution architecture blueprints.
•	Accomplished eBusiness solutions executive adept at evaluating system and business requirements, then planning, implementing, and monitoring to assure effective goal attainment.
•	A career characterized by a constant adaptation to rapidly changing business needs and technologies; a consistent ability to provide expert technical analysis, communication, and leadership; and a proven track record of developing creative solutions for major organizations in the finance, storage, education, media, communications, and entertainment industries.
•	Solid management & administration skills: strategic planning, vendor/client relations, task plan development, technical support/training/writing, quality/change control, and executive leadership.

PROFESSIONAL EXPERIENCE

BusinessEdge Solutions	2007-Present
Solutions Partner - Communications, Media & Content (CMC)

New Brunswick, New Jersey
• Leading CMC solutions architecture asset development, executive sales and delivery
   in the areas of WiMAX, IMS, SDP, SoIP, VoIP, IPTV, and other emerging technologies.

• On assignment to the Project Management Office (PMO) at Sprint-Nextel, directed five    architects that successfully delivered the enterprise WiMAX portal solution architecture;    additionally provided technical leadership for the end-to-end solution to architects,
   business consultants, and other assigned staff.

• Drove the delivery of the clients' architectural and business initiatives by
  orchestrating working sessions, and managing teams to gather system/functional
  requirements to enable complex service delivery and design by leveraging
  industry proven service orientated architectural methodologies and e-business
  patterns.


• Communicated program status to senior management through presentations
  using MS PowerPoint


• Assisted the executives in the development, management and delivery of
  key PMO initiatives

• 2007 Proposal Development & Sales:

• AT&T: Layer 3 Service Creation; Click2Service


• Intel Corporation: BSS/OSS Vendor Scan


• Verizon Technology Organization (VTO) : Application Network Interface (ANI)
  Specification; Enterprise SOA & Center of Excellence


• Verizon Business: multiple executive-level sales presentations
  (Enterprise Solutions)

STEVE TRIGG

IBM Global Services	2004-2006
Lead Solutions Architect - Telecommunications Enterprise Architecture & Technology (EAT) IBM Center of Excellence (COE)

Armonk, New York
• As a the only telecommunications sector-aligned Senior IT Architect from the
  renowned Enterprise Architecture and Technology Practice, was responsible for
  defining, architecting, and implementing large-scale enterprise architectures
  and solutions for Global Services for IBM must valued clients.

• eSDP Lead Solution Architect (IBM Solutions Lab Telecom Lab - Austin, TX) .
   Assigned by Senior IBM executives to lead the development of VoIP Use Cases
   and other assets to support the sales and implementation of the IBM Service
   Delivery Platform (SDP) - that is designed for fixed and mobile service providers
   to deliver next-generation value-added voice, data and content services. This
   SDP asset development project was part of a critical IBM SOA initiative that
   shaped IBM's future in the Telecom marketplace. Responsible for defining,
   documenting and implementing SOA compliant VoIP business use cases and
   business models to support the Service Delivery Platform (SDP) using the
   WebSphere Business Modeler 6.0 tool. Other responsibilities included providing
   support and expertise in the delivery of IPTV assets to support the SDP.

• On assignment at Telus was responsible for technical architecture assessment,
   use case definition, and implementation expertise for the VoIP Pilot for a major
   telecommunications provider. Provided expert technical subject matter expertise
   in the development and delivery of an enterprise-wide business strategy and
   triple-play strategy proposals. In addition, Assisted in providing senior technical
   guidance in the development of the sales materials, information packets and
   business case to support the development of the enterprise-wide VoIP strategy.

• As the Lead Architect was instrumental to the successful implementation of
   Customer and Business VoIP for a Business & Consumer VoIP at Qwest.

• Provided technical leadership for this "at risk" project to create stable
  non-production environments


• Designed, developed and implemented architectural and infrastructural solution modifications (including the implementation of Configuration Management
  framework) that was crucial to the success of the project


• Developed and maintained effective working relationships between the IBM Development teams and customer's IT department


• Identified by the IBM executive team as a key contributor in the successful
  implementation of multiple deployments of VoIP for Qwest

• Directed the assessment of the current state architecture, definition of the
  systems integration designs, and evaluation and acquisition of all vendor
  solutions and delivered the end-state solution architecture which included
  a new Customer Relationship Management (CRM) framework


• Developed major project deliverables, including: executive technology and
  business briefs, project plans, solution architecture, system interaction
  diagrams, and use cases to support mission critical business processes


• Introduced and developed new cross-sell/up sell business processes, and
  technologies to improve/measure KPIs supporting the key business goals
  identified by senior executives

• Customers included: BellSouth, Brazil Telecom, Cingular, Comcast, Cox, Hawaiian
   Telecom, Telmex, LGI, NiSource, Sprint-Nextel, T-Mobile, Time Warner Cable, Verizon
   Business and Verizon Wireless.

STEVE TRIGG

StorageTek	2002-2004
Senior Technical Architect - Global Services - Service Automation

Louisville, Colorado

•	Led the global implementation of the Service Delivery Platform (SDP), a remote storage management platform. Responsible for the architectural design, implementation and daily operations for the high availability VPN architecture, all environments and supporting infrastructure components in North America, Europe, Asia Pacific, the Middle East & Africa.
•	Led the architecture definition based on complex requirements by providing architectural expertise in the areas of infrastructure, deployment, systems integration, program management, process improvement, requirements analysis, and value added customer services.
•	Pre-empted and mitigated the technical challenges for global deployment of the Service Delivery Platform (SDP) to StorageTek customers.
•	Managing relationships between StorageTek internal IS/IT, our customers (internal & external), and hardware/software vendors. Responsible for presenting our technical solution to executive customer sponsors.
•	Led special projects to directly address specific technical customer requirements for StorageTek's premier customers.

American Management Systems, Inc.	1994-2002
Principal - Communications, Media and Entertainment (CME) Group

Golden, Colorado

Senior Technical Architect - Qwest Communications

•	Provided architectural leadership and systems integration expertise for the project by defining requirements, assisting with the proposal and contract, and developing technical implementation plans for an end-to-end replication of a large production order provisioning system.
•	Lead technical architect and technical liaison for all systems charged with system availability, scheduling system maintenance, and resolving problems/issues/changes.
•	Developed technical architecture process flow diagrams of all systems, applications and APIs.
•	Served as the technical lead for approving all general & detailed designs for this solution.
•	Staffed & managed a technical group that developed the infrastructure to support four environments including implementation of change control and configuration management frameworks.
•	Developed, implemented and supported all MQ Series interfaces for 16 enterprise applications.
•	Managed the installation/configuration of MQ Series in all environments and including the development of MQ object files to create all required local/remote queues, channels, processes, and triggers.
•	Phase 1 of this complex multi-phased solution was successfully implemented into production in less than 90 days. Phase 2 (integrated 2 additional legacy systems) provided the groundwork for Qwest's reentrance into the long distance market.

Senior Technical Architect - AT&T Broadband (ATTBB)

•	Architected and implemented an EAI production support environment for a telecommunications order provisioning application built on webMethods
•	Managed the entire production support environment build-out including assisting in the development of custom adapters used to notify production support personnel of system events during online and offline hours of operation.
•	Assisted the client in defining a Software Configuration Management (SCM) strategy to manage their software repositories.
•	Authored documentation describing accepted SCM practices, guidelines for implementation, and the strategies to support long-term SCM for the EAI program. This documentation was then leveraged by ATTBB to effectively manage several of their other product offerings.

STEVE TRIGG

Senior Architecture-Infrastructure Manager - Nextel Partners Inc.

•	Architected a telecommunications collections system for Nextel Partners.
•	Managed all areas including: establishing/maintaining client relationships, technical architecture, technical infrastructure, product installation and configuration.
•	Designed, developed, and implemented all required environments including procurement and configuration of a T1 carrier for remote development connectivity.
•	Assisted in the implementation of PVCS Version Manager on HP-UX.
•	Assisted the client in determining all software/hardware requirements and purchasing decisions.
•	Developed/Authored the Project Configuration Management Plan, and Development User Guides/Processes.
•	In the first 6 months of implementation, this system recouped enough collections revenue to pay for the entire development effort.

Senior Technical Manager - Cellnet & BT Mobile

•	Managed a technical staff responsible for: ensuring the successful implementation of Cellnet and BT Mobile's ForCe2000 system; providing ongoing maintenance; supporting over 200 project personnel; administering a Novell LAN; and technically supporting multiple operating systems, including OS/2 Warp, Windows 3.x, Windows NT 3.51/4.0 & Windows 95.
•	Built and provided technical support of an OS/2 Warp PC development environment, which offered mainframe developers a LAN-based batch and CICS development/testing environment.
•	Built, designed, implemented, and managed a project help desk Intranet utilizing Netscape Enterprise Server 3.0. Specified and implemented the infrastructure for two new facilities with over 150 users, using two Novell 4.12 servers and four Lotus Notes servers.
•	Managed a team of mainframe and UNIX technical support personnel during the implementation of the system, which consisted of four concurrent mainframe and UNIX releases of software. Designed enhancements to the client's LAN and WAN to ensure data pipes had required capacity levels to meet performance requirements of the ForCe2000 software.
•	Other responsibilities included staff assessment, recruiting, vendor relations and negotiations, and achieving company financial goals.

Senior Technical Architect - AMS Internal Project

•	Architected the design and implemented the AMS Denver West website.
•	Developed architecture & managed the implementation of the entire site including the areas of content management, usability, programming, technical/functional design, technical support, web server configuration and administration.
•	Released the first version (1.0) in less than 3 weeks providing over 300 end-users with 24/7 access.

Vision Development Associates LLC	2002-Present
COO/Owner

Littleton, Colorado

•	Managed the day to day business operations of my own business consulting firm specializing in architecting and developing turn-key technology solutions for emerging markets.
•	Developed and implemented all business plans to support the establishment of the corporation.
•	Managed new business development, vendor relationships, proposals and contract manufacturing bids.
•	Responsible for financial management, strategic planning, technical architecture and marketing.

STEVE TRIGG

TECHNICAL EXPERIENCE
Hardware		Intel-based PCs, Sun Sparc Workstations, Sun/HP/AIX/LINUX Servers (including Blades), IBM Mainframes, Cisco 831, Cisco 7206, Cisco 3275, Cisco AS5350, Cisco CSS-11501), StorageTek (Tape, Disk, Virtual Disk & Libraries)
Operating Systems & System Utilities		AIX, HP-UX, Sun Solaris, Windows NT/2000/XP, Workstations and Servers, Red Hat LINUX, OS2, VM/CMS, IMS, MVS, HP OpenView, Tivoli, Micromuse
Languages & Development Tools		ASP, JSP, XML, HTML, Java, Java Script, Jscript, kornshell, sed, awk, VB, perl, SQL, PL/SQL, C/C++, COBOL I/II, JCL, REXX, Pascal, Visual Basic, Mercury WinRunner/LoadRunner, Crystal Report Writer, PL/SQL, PVCS, IBM WebSphere Business Modeler/Application Developer, Rational /Software Architect (RSA), SQL Navigator, Clarify, Primus, Remedy CM, Brio, JDK/SDK,, TOAD, PVCS, CVS, RCS, ClearCase, Continuus CM
Databases		Oracle, Sybase, DB2, MS Access, MySQL
Network Systems & Technologies		Microsoft, Novell, Cisco, SAN, TCP/IP, IP Multimedia Subsystem (IMS), VoIP, IPTV, 3G, WiMAX, Motive, AdventNet WebNMS, CORBA, Raptor Firewall, Cisco Routing/PIX Firewall, Check Point FireWall-1/VPN-1, Micromuse
Commercial Software		IBM WebSphere Portal Server (WPS)/Application Server (WAS)/Business Integrator (WBI)/Customer Center (WCC), Tomcat Server, webMethods, MQ Series, BEA Tuxedo, BEA Web Logic Server, ArborBP, Power Builder, Microsoft Office (all), Hummingbird, Macromedia Suite, Netscape Enterprise Server, SAP
Methodologies & Standards		Service Orientated Architecture (SOA), Object Orientated Analysis and Design (OOAD), Rapid Application Development (RAD), IBM Method, AMS Project in a Box (PIB), CALEA, Internet / Web 2.0
Subject Matter Expertise & Other Skills		eBusiness Solutions Architecture, Systems Integration, Infrastructure Architecture, Capacity Planning, Network Architecture, Performance Improvement, Business Process Re-engineering, Data Center Operations, Use Case Modeling, CRM Solutions, Project Management, Engagement Management

PROFESSIONAL EDUCATION

•	Project Management Simulation (PMI Certification - 50% Complete)
•	AMS Project Management
•	AMS Engagement Management
•	AMS Negotiations
•	Global Business Communications
•	Object-Orientated Analysis & Design (OOAD)
•	Course 983 - Accelerated Training for Microsoft NT 4.0
•	ClearCase for UNIX
•	PVCS Version Manager for Windows

FORMAL EDUCATION

B.S. Degree in Management Information Systems - Computer Science (Minor)
Florida State University